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Who Do Your Employees Reach Out To For Help? – Check Out Our Poll

By Varnika Garg, Associate Product Manager

Workplace dynamics change constantly for employees. New situations and challenges at work are common occurrences that can make employees feel stressed and worn out. The pandemic has only made the situation worse, with many employees finding themselves working in silos and feeling even more distanced from their teams and managers. 

But if you ask anyone, whenever faced with a challenge, most people would prefer reaching out to a colleague for help. This is often due to the close bonds that people build with their colleagues/peers at work. 70% of employees say having friends at their job is the most crucial element to a happy working life.

To get more insights into this, we at Numly conducted a quick poll on LinkedIn running for about a week, with the following question:

If you need expertise and do not know who to ask, what are your top methods to find the right person?

  • Ask manager for recommendation
  • Colleague for recommendations
  • Ask during a virtual event
  • Search via people locator tool

Results:

And here are the results, and they were not quite surprising!

With about 46% votes to “Asking a colleague for recommendations”, it is clearly evident that people do value peer relationships and would like to reach out to them when they are stuck and need expertise.

Takeaways:

Peer-to-peer relationships or Peer Coaching is evolving as an essential process for every organization. There are some real and tangible benefits of enabling your employees to interact and solve problems. Helping your workforce develop a close relationship with each other not only prevents them from feeling isolated and unheard, it is also a great way to improve your organization’s engagement levels. 

Some benefits of Peer Coaching are:

  • Increase in productivity and performance
  • Improved team morale
  • Boost in employee retention
  • Increase in camaraderie and engagement

For the current generation, having a well-connected network is highly important. Employees are keen to find new ways to seek and connect with others in their field to seek guidance and knowledge on critical skills development needed for their personal career growth. Organizations that are conducive to create such a trustworthy environment for their employees are highly sought after. 

Solution:

Having understood the importance of Peer Coaching, the biggest question is, how to enable it at your organization?

Numly offers an AI-enhanced platform – NumlyEngage™, that enables Peer Coaching as an extension of eLearning, making it possible for organizations to tap into employees’ hard and soft skills and empower them to coach each other in a structured manner, while leveraging third-party learning content, expert coaches and built-in, AI-enabled coaching programs tailored for all corporate functional groups such as Sales, Customer Success, R&D/Engineering, Women Leaders, New-hires, New Managers, etc. 

NumlyEngage™ helps employees of an organization to connect with each other on specific skills and coach each other in a systematic manner, guided by AI-generated recommendations and tips and content. in turn, organizations will get to experience accelerated revenue, increased performance, and improved employee engagement, especially in the post-COVID-19 era of Working-From-Home (WFH).

Leverage the power of Peer Coaching today! Get a live demo to discover how NumlyEngage™ can help you.

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